Privacy
Website Privacy Notice
Last updated: 8 October 2026
Who we are
This notice explains how DDC Engineering Solutions Limited ("ddc", "we", "us") collects and uses personal information when you visit www.ddc-uk.com or contact us through it. We are the controller of that information.
Company: DDC Engineering Solutions Limited, registered in England and Wales, company number 03963110
Address: Unit 4, Steelpark Trading Estate, Steelpark Way, Wolverhampton WV11 3BF
Privacy contact: info@ddc-uk.com
ICO registration number: ZA175086
Our website is not aimed at children, and we do not knowingly collect information from anyone under 16.
Information we collect
We collect information you give us and some technical information collected automatically when you use the site.
Enquiries: your name, email address, phone number, company, job title and anything you include in your message when you use our contact form or email us.
Job applications: your CV, contact details, work history, qualifications and any other details you send us when you apply for a role.
Mailing list: your name and email address if you sign up to receive news from us.
Technical information: your IP address, browser and device type, the pages you visit, and how you arrived at the site.
Cookies: small files placed on your device. See Cookies below.
Please do not send us sensitive information, such as health details, through the website unless we ask for it.
How we use your information
UK data protection law requires a lawful basis for each use of your information. We do not sell your information or use it for automated decisions that significantly affect you.
Purpose
Information used
Lawful basis
Responding to enquiries and quote requests
Enquiry details
Legitimate interests in responding to people who contact us; or steps before entering a contract
Considering job applications
Application details
Steps before entering an employment contract; legitimate interests in recruiting
Sending news and updates
Mailing list details
Consent, which you can withdraw at any time
Running, securing and improving the website
Technical information
Legitimate interests in operating a secure, working website
Meeting legal obligations and handling disputes
Any relevant information
Legal obligation; legitimate interests in defending legal claims
Cookies
Our website does not use analytics, advertising or tracking cookies. Any cookies it sets are strictly necessary for the site to work, and these do not need your consent. If we introduce non-essential cookies in future, we will ask for your consent first and update this notice.
Who we share it with
We share your information only where needed for the purposes above, and never sell it.
Service providers who help us run our business, such as website hosting, IT support and email providers. They act on our instructions and must keep your information secure.
Our group company, ddc highways, where needed to deal with your enquiry or application.
Professional advisers, such as lawyers, accountants and insurers.
Regulators, law enforcement or courts, where the law requires it or to protect our legal rights.
Some of our service providers may process information outside the UK. Where they do, we make sure it is protected by UK adequacy regulations or by approved safeguards such as the International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.
How long we keep it
We keep personal information only as long as we need it for the purpose we collected it for, or as the law requires. When it is no longer needed, we securely delete or anonymise it.
Information
How long we keep it
Enquiries by contact form or email
Up to 2 years after our last contact with you; if your enquiry leads to a contract, 6 years after the contract ends
Job applications
6 months after the recruitment decision, unless you agree we can keep them for future vacancies; if you join us, they become part of your employee record
Mailing list details
Until you unsubscribe; we then keep your email address on a suppression list so we do not contact you again
Server and security logs
Up to 90 days, unless needed to investigate a security incident
Essential cookies
No longer than needed for the site to work
Keeping your information secure
We use appropriate technical and organisational measures to protect your information, including encrypted connections to our website, access controls and staff training. Only people who need your information to do their job can see it. No internet transmission is completely secure, but we work to protect your information once we receive it.
Your rights
You have the right to:
ask for a copy of the information we hold about you
ask us to correct information that is wrong or incomplete
ask us to delete your information
ask us to restrict how we use your information
object to us using your information on the basis of legitimate interests
ask us to transfer information you gave us to another organisation
withdraw your consent at any time, where we rely on it
Some rights only apply in certain circumstances. To use any of them, email info@ddc-uk.com or write to us at the address above. We will respond within one month, and there is usually no charge.
Complaints. If you are unhappy with how we have handled your information, please contact us first so we can try to put it right. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
Changes to this notice
We may update this notice from time to time. The latest version will always be on this page, with the date it was last updated.
Last updated: 08/10/2026